V. Minimum Requirements - CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING:
Education: Secondary School Education.
Experience: Minimum two years of relevant office experience in related positions.
IT Skills: Knowledge of the MS Office applications, Internet and office technology equipment.
Technical Skills: Knowledge of corporate computerized Financial / Travel / Human resources systems/ Statistical systems.
Languages:
• For G3, G4 and G5 positions: Working knowledge (Level C) of English and limited knowledge (Level B) of one of the other FAO languages (Arabic, Chinese, French, Russian or Spanish).
• For G6 positions: Working knowledge (Level C) of English and one of the other FAO languages (Arabic, Chinese, French, Russian or Spanish).
VI. FAO Core Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
VII. Main responsibilities and tasks for the General Service positions G-3 to G-6
The key functions/results include BUT ARE NOT limited to:
• Receive, screen and direct telephone calls and visitors; respond to routine internal and external enquiries Analyse, manage and monitor a large and diversified volume of complex correspondence and documentation, often of confidential and sensitive nature; ensure appropriate routing, reply, prioritization, accuracy, consistency, informal translation and timeliness; bring complex, sensitive or priority issues to the supervisor’s attention;
• Organize and coordinate the work performed by other office support staff; coordinate activities across the division, including divisional issues, deadlines and other requests;
• Establish internal procedures and tracking systems for correspondence and documents; verify that work is done in accordance with corporate standards; monitor work progress;
• Supervise, train and provide guidance to other lower grade support staff in the work unit;
• Participate in the design of data collection processes; plan and supervise the collection and processing of statistical data from international and national sources; monitor return of data; screen data for accuracy and consistency;
• Coordinate a wide range of personnel actions including appointments, extensions, transfers, etc.; process requests and provide advice on entitlements; review, maintain and update confidential personnel information records and files in the area of responsibility;
• Evaluate ongoing financial support requirements, adapt service provision to meet changing needs and solve operational problems as required;
• Follow up on the preparation of reports, correspondence, briefing notes and other documents; review documents and make changes to their format or style in accordance with standard practices; conduct research and prepare briefing materials for the supervisor; provide informal translations into another official language;
• Prepare draft cost estimates and budget proposals and participate in budget analysis and projections;
• Draft correspondence to member countries, UN agencies and other institutions regarding information; draft text for reports on specialized matters; evaluate, verify and edit tables, charts and presentations for annual and periodic publications and internal or international meetings;
• Ensure the initiation of a variety of transactions in the Organization’s computerized administrative systems.
• Assist with the familiarisation of security procedures, respecting planned security measures; ensure safety in case of fire or emergencies, and assist people in order to evacuate the building; carry out entrance checks of people, goods, and ensure their safety and check alarm systems.
