As a federal enterprise, the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH supports the German Government in achieving its objective in the field of international cooperation for sustainable development. GIZ operates in more than 130 countries around the globe. In Malawi, GIZ has been working for more than 30 years. Malawi is a priority for German international cooperation and currently focuses on three priority areas: education, health and private sector development in rural areas. In addition to our work on these areas, we also work on public financial and economic management and social protection.
GIZ is recruiting one IT Officer who will be based in Lilongwe.
Key Responsibilities
Reporting to the Director of Administration and Finance, the IT Officer is responsible for:
Reporting to the Director of Administration and Finance, the IT Officer is responsible for:
- ensuring that IT and management systems operate and function correctly
- implementing and complying with GIZ IT standards
- regularly updating computer software
- providing technical support to projects and programmes by dealing with questions and problems relating to IT and databases
The IT Officer performs the following tasks:
A. Tasks
1. Tasks (hardware)
The IT professional
A. Tasks
1. Tasks (hardware)
The IT professional
- ensures the availability of up-to- date hardware (laptops, servers, all PCs) in accordance with current GIZ standards
- deals with maintenance of PCs, notebooks, printers, digital cameras, scanners and other hardware
- discusses possible new purchases of or improvements to hardware and networks with the administrative manager, based on the requirements and recommendations outlined in GIZ’s IT guidelines.
2. Tasks (software)
The IT professional
The IT professional
- implements, maintains and configures all standard GIZ software (e.g. APS, AMS, MS Office, WinPACCS, SAP)
- tests new or upgraded software and updates all the software to the latest versions
- provides and maintains backup programmes to ensure system availability
- regularly updates antivirus software
3. Tasks (the internet, websites)
The IT Officer
The IT Officer
- maintains and updates existing web sites
- coordinates necessary modifications to the existing home page in consultation with office management and the project or programme managers
4.0 Tasks (operational support)
The IT Officer
The IT Officer
- is responsible for the availability of the LAN, installs any updates and ensures routine, professional maintenance of the necessary hardware, installs and maintains the LAN
- consults with suppliers to guarantee the availability of the network, telephone system and IT hardware
- monitors the market for quality and value for money, and is responsible for specifying and procuring computer equipment
5. General tasks
The IT Officer
The IT Officer
- manages and ensures general administration of the entire IT system
- backs up data and deals with the problem of data security
- resolves all computer and internet problems, prepares all the necessary information and provides phone support
- ensures that an IT emergency service is available
- notifies the GIZ IT help desk of fundamental problems with GIZ IT applications
- assists in advising on IT projects
- maintains a list of all hardware and software systems, and updates this to reflect changes
- documents the installation and settings on the server and all computers.
6. Other duties/additional tasks
The IT Officer
The IT Officer
- performs other duties and tasks at the request of management
Required qualifications, competences and experience
Qualifications
Qualifications
- Bachelor of Science in IT
- familiarity with IT hardware and software used at GIZ, IT network systems, database software, GIZ intranet and basic understanding of specific GIZ software (SAP, APS, AMS, mccs, etc.)
- Experience in content management systems.
Professional experience
- At least 3 years’ professional experience in a comparable position
Other knowledge, additional competences
- Outstanding working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
- willingness to up skill as required by the tasks to be performed – corresponding measures are agreed with management.
Interested candidates meeting the above requirements should submit their applications, with a one page cover letter demonstrating how they meet the above requirements, along with a detailed CV to:
The Human Resource Manager
GIZ
P.O. Box 31131
Lilongwe 3
GIZ
P.O. Box 31131
Lilongwe 3
Email: giz-malawi-hr@giz.de
Closing date for applications is 27th October, 2017.
Female candidates are encouraged to apply.
