Group Risk Management: understanding all risks – from the economic to the political – that could affect our global business, and offering guidance to all parts of the bank
Job Purpose
Reporting to the Manager, Financial Crime Control; the Investigator shall among other duties be expected to conduct investigations into allegations of financial crime and irregularities as directed by his/her line Manager. Complete investigations in accordance with the Group Financial Crime Control (GFCC) standards and methodologies aligned to add value to the business. Ensure that all administration and MIS is accurately updated as well as managing relationships with internal and external stakeholders effectively. In addition, supporting the Manager FCC to implement pro-active fraud prevention and detection solutions throughout the Bank’s branches and business units through a fraud awareness programme designed to mitigate fraud risk and loss
Key Responsibilities/Accountabilities
Pursuing fraud that is committed against the Bank and its Customers
- Collecting and analysing relevant information, identify modus operandi of incidents.
- Networking within the various areas within the Bank and externally to resolve fraud issues.
- Ensuring compliance to defined processes, e.g. formulating case dockets, investigation reports, affidavits.
- Carrying out investigations in determining the Bank’s exposure and to actively recover losses.
- Proactively assisting to facilitate the early detection of fraud leveraging off hotlines and tip-offs.
- Networking with Law enforcement agencies, auditing, legal and commercial organisations combating financial crime
- Establishing trends, identify modus operandi and provide remedial recommendations, on each confirmed internal financial crime matter
- Executing the Anti-Fraud Strategy through prevention and detection, this will be aligned to Business Goals and priorities.
- Managing and ensuring effectiveness of Fraud Stop programme.
Proactive fraud prevention to safeguard the bank and its Customers
- Analysing relevant information to proactively develop fraud awareness / detection methods.
- Providing guidance and network within the various areas within the Bank and externally to develop fraud detection methods.
- Proactively determining high risk Business Units and potential internal fraud and operational risks.
- Developing, implementing and managing fraud prevention and detection initiatives in country.
- Proactively facilitating the early detection of fraud leveraging off hotlines and tip-offs.
Risk and Loss Management
- Assisting in ensuring the recovery of losses through all available legal remedies.
- Highlighting control deficiencies to the Business stakeholders.
- Assessing and pursuing recovery prospects.
- Minimising reputational risk by interfacing with relevant parties.
- Applying knowledge and experience to identify fraud, risk and highlight to management.
- Identifying process and procedural areas of weakness from Forensic reports and develop fraud risk mitigating controls to prevent re-occurrence.
Process and Case Management
- Adhering to the proper process of case management from the allocation of investigations, providing constant feedback to ensure that investigation goals and objectives been reached.
- Supporting the Manager: Financial Crime Control by providing daily statistics, trends and relevant case information to Management and Business Heads to support and secure processes to minimize and prevent losses.
- Compiling case dockets for registration with the law enforcement agencies to expedite the tracing and attachment of moveable assets and arrests of suspects.
- Investigating deficiencies and providing management with proper knowledge to address and to correct situations.
- Supporting investigation initiatives and training.
Preferred Qualification and Experience
- Minimum qualification: Bachelor’s degree in law/accounting/commerce or equivalent.
- Sound education in financial services (preferably banking), investigations and fraud prevention
- Computer literate.
- 2 to 5 years’ experience in conducting investigations and fraud prevention.
Experience in the financial services industry will be an added advantage
Knowledge/Technical Skills/Expertise
Knowledge
- Minimum qualification: Bachelor’s degree in law/accounting/commerce or equivalent
- Sound grounding in financial services (preferably banking), investigations and fraud prevention
- Computer literate
Problem solving
- Has a sound recall of processes
- The ability to deal with a diversity of problems, using sound judgement and direction.
- The ability to deal with routine issues as well as customer interface when required.
Planning
- Ability to deliver results within agreed time frames.
Decision making
- Have the ability to make sound decisions based on the limited information, risk related factors and business needs.
