Organization Overview
The International Health Division is committed to the improvement of health and healthcare delivery around the world. Serving both the public and private sectors, our efforts include health policy research and evaluation, health promotion and disease prevention, health finance, and health systems management. Our impact is felt in policies that ensure healthcare access for women, children, and individuals with special needs, in strengthening health infrastructures, and HIV/AIDS solutions.
Duties of the Position
- Provide on-call assistance to individuals as needed.
- Perform Window Server maintenance and administration.
- Monitoring server logs and perform necessary operations to ensure the proper state of the systems.
- Perform File Server backups (weekly full backup, daily incremental on file server, and monthly backups of file server and users data). Using Symantec BackupExec 2010, confirm scheduled backup jobs are successful. In conjunction with International IT, perform quarterly data recover validation from backup.
- LAN Administration: creating and modifying user accounts and privileges/rights (for network and exchange); managing disk space, printer queues, and internet connection; and updating antivirus software and definition files.
- Perform desktop and laptop computer support, including performing routine preventive maintenance (disk scan, deleting temp files, defragmentation, etc.); installing software patches and upgrades, troubleshooting hardware or software problems; and ensuring users are backing up their data files on the server.
- Provide basic training of MS Office 2007/2010 products.
Education and Experience
- Bachelors Degree in Computer Science, Computer Programming, or other IT-related field.
- A comprehensive ability to work in collaboration with high level managers and technical advisors.
- A demonstrated ability to work independently.
- English language proficiency.
Minimum Qualifications
2+ years of experience OR the equivalent combination of education and experience.
This position is located in Mozambique.
Abt Associates is an Affirmative Action/Equal Opportunity employer committed to fostering a diverse workforce. Abt Associates provides market-competitive salaries and comprehensive employee benefits.
