Job Title: Monitoring, Evaluation and Quality Director
Reports to: Executive Director
Location: Neno, Malawi
Reports to: Executive Director
Location: Neno, Malawi
Organizational Profile:
Partners In Health (PIH) is a nonprofit organization headquartered in Boston, MA, whose mission is to provide quality health care for the poor and marginalized in Haiti, Rwanda, Lesotho, Malawi, Peru, Mexico, Russia, Dominican Republic, and Navajo Nation. In addition, PIH has a growing network of affiliated organizations and initiatives in several other countries, including Nepal, Burundi, Mali, Liberia, and Togo. Through service delivery, training, advocacy and research, PIH works around the globe to bring the benefits of modern medical science to those most in need of it, to serve as an antidote to despair, and inspire others to do the same.
Abwenzi Pa Za Umoyo (APZU) is the Malawi-based sister organization of PIH. APZU is transforming healthcare delivery in Neno District, one of the poorest and most remote districts in Malawi. Through 11 health centers and two hospitals APZU and the Malawi Ministry of Health (MOH) work shoulder-to-shoulder to provide free health care to a population of more than 140,000.
This is an exciting time for PIH. We are taking on immense challenges, and a newfound visibility has brought the opportunity to influence great change on the global stage. PIH seeks individuals committed to the mission and values (see PIH Values) of the organization to join the team.
General Responsibilities:
The M&E Director oversees the implementation, monitoring, evaluation, reporting, and quality improvement of core PIH activities working with the MEQ and Medical Informatics teams. This diverse position involves components of program management, monitoring and evaluation, and overseeing design of medical informatics products to ensure program data is accessible and usable. S/he will work side-by-side with colleagues from APZU program teams and the Ministry of Health (MOH) to support the delivery of comprehensive, high-quality health care services and socio-economic accompaniment to vulnerable people living in Neno.
The ideal candidate for this position will have a background in monitoring and evaluation, team supervision as well as familiarity with medical informatics and health research. Experience with project management will be helpful. S/he will be flexible, have excellent leadership and mentoring skills, be able to adapt to a fast-paced work environment, and prioritize and manage multiple tasks. S/he should be comfortable living in a resource-poor setting and working with culturally diverse colleagues. S/he should be committed to the movement for social justice and global health.
Specific Responsibilities:
Program Management
- Lead and supervise the MEQ and Medical Informatics teams
- Mentor staff, visiting students, medical residents, and volunteers in data literacy and analytic skills
- Disseminate monitoring data through regular programmatic reviews organized by the MEQ team
- Advise the Executive Director and update the Boston-based MEQ Team on all aspects of APZU monitoring and evaluation activities
- Represent the MEQ Department on the APZU Management Team
- Participate in the development of the annual work plans and budgets
- Represent PIH/APZU at relevant meetings and conferences at the local, district, and national level
Monitoring & Evaluation and Quality Improvement
- Lead data collection, cleaning, management, and analysis activities across clinical, community health programs
- Design and implement performance monitoring plans (PMPs), including the development of indicators, monitoring tools, and results frameworks
- Review grant agreements and work as part of cross-disciplinary teams to ensure program monitoring, evaluation and reporting comply with grant requirements
- Collaboratively design, implement, and communicate programmatic evaluations
- Coordinate quality improvement (QI) projects across departments, including: identifying potential quality gaps, supporting QI trainings, and providing data to drive continuous QI
- Respond to interdepartmental and Boston-based requests for programmatic data
- Support the production of monthly, quarterly, and annual program reports
- Write or provide substantive input into monitoring and evaluation components of grant proposal development
- Collaborate with Boston MEQ on targeted priorities including strategic data collection, cross-country initiatives and other specific projects
Medical Informatics
- Lead the Medical Informatics team’s data collection, reporting, and quality initiatives
- Manage the scope and utility of data collected in the Electronic Medical Record (EMR) with support from the Boston-based informatics team
- Identify uses for EMR data that improve care and generate data sets and analyses to support program evaluations and operational research
- Determine needs for other databases (ex. Access and Excel databases) for a variety of programmatic data and coordinate development, with support from the Boston MEQ team
- Oversee implementation of GIS activities led by the Boston-based MEQ team
Operational Research
- Support research-related activities including: protocol development, Institutional Review Board applications, literature reviews, study design, data collection instruments, data entry, management and analysis, and preparation of abstracts, posters, oral presentations and publications
- Participate in APZU research committee meetings
- Work to harmonize operational research efforts within PIH’s broader research platform
- Provide technical scientific and research support to clinical and community health teams
Qualifications
- Masters or other advanced degree in epidemiology, public health, biostatistics, or related field
- Two or more years experience with program monitoring and evaluation related to public health, including maternal health, HIV/AIDS and/or TB
- Demonstrated skills in quantitative and qualitative methods
- Knowledge of a statistical package such as R, STATA, SPSS or SAS
- Two or more years experience managing teams
- Ability to mentor and manage individuals with diverse educational and cultural backgrounds
- Highly detail oriented with experience designing M&E tracking tools and instruments
- Ability to prioritize multiple tasks, work under pressure, and meet deadlines
- Comfort working in teams as well as acting independently
- Excellent written and verbal communication skills in the English language
- One or more years field experience in resource-constrained setting, particularly sub-Saharan Africa
- Willingness to live in a remote area and travel to field offices regularly
- Knowledge of GIS concepts and familiarity with ArcMap preferred
- Demonstrated ability to conduct operational research, including protocol design and IRB oversight, as well as to disseminate findings preferred
- Familiarity with database design and maintenance, particularly using the Microsoft Office suite preferred
- Chichewa language skills preferred
