Service Centre Manager
FDH Bank Limited, a subsidiary of FDH Financial Holdings Limited, is looking for suitably qualified and experienced candidates to fill the position of Service Centre Manager tenable at one of its Service Centres in Blantyre.
This position reports to the Head of Personal & Business Banking.
Main Purpose of the Job
To drive performance of the Service Centre in line with business strategy, ensuring sustainable profitability and quality customer service.
To drive performance of the Service Centre in line with business strategy, ensuring sustainable profitability and quality customer service.
Major responsibilities will include, but not limited to the following;
- Managing the Service Centre and its growth.
- Developing strategy for the Service Centre to ensure business growth.
- Generating revenue through deposits mobilization.
- Promoting sales of the Bank’s value adding products.
- Compliance and Risk Management.
- Growing market share.
- Controlling costs for the Service Centre.
- Managing performance of staff at the Service Centre.
Minimum level of Education
- Bachelors Degree in Business Administration, Marketing, or Accounting/Finance from a recognised University.
Experience
- At least 10 years’ experience in banking operations.
Personal competencies
- Excellent interpersonal skills.
- Excellent business acumen and financial management skills.
- Ability to perform well under pressure without compromising work standards.
- Assertiveness .
- Self-motivated and energetic.
- Ability to adapt readily to changes in systems and procedures.
- Team player.
Property and Facilities Manager
FDH Financial Holdings Limited is looking for a suitably qualified and experienced candidate to fill the position of Property and Facilities Manager tenable at FDH Financial Holdings Limited Head Office in Blantyre. This position reports to the Head of Administration and Procurement.
Main purpose of the job
To manage physical facilities, and coordinate all services required for proper maintenance of physical facilities of the company.
Major responsibilities will include, but not limited to the following;
Management of Premises/Buildings Facilitating renovation/rehabilitation/refurbishment of buildings.
- Facilitating needs assessment for the maintenance of premises
- Coordinating the provision of various services required for the maintenance of premises
- Managing contracts for the provision of various services for maintenance of premises
Management and Maintenance of Physical Equipment
- Managing the maintenance and servicing of generators and other backup power equipment
- Preparing annual property maintenance/repair plans
- Ensuring all premises have functional electrical installations
- Managing office equipment maintenance
- Facilitating hiring of equipment
- Managing disposal of equipment ,
- Managing maintenance of air conditioners
Head of Human Resources,
FDH Financial Holdings Limited,
P.O. Box 512
Blantyre
Email: recruitment@fdh.co.mw
The closing date for receiving applications is Friday 7 April 2017, 4 pm. Only short-listed candidates will be acknowledged.