Job Title
INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY - ICTS UNON), I
Department/ Office
United Nations Office at Nairobi
Duty Station
NAIROBI
Posting Period
21 November 2013-6 December 2013
Job Opening number
13-IST-UNON-31869-R-NAIROBI (O)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the United Nations Environment Programme (UNEP) and the UN Human Settlements Programme (UNHABITAT) globally, as well as other UN offices in Kenya, by providing Administrative, conference, Security and information services ( www.unon.org). The UNON-ICTS internship is for 3 months with an opportunity for extension, pending on the needs of the department. The Internship is UNPAID and full-time.
Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.
Responsibilities
Daily responsibilities will depend on the individual's background; the intern's assigned office as well as the internship period.
Duties may include, but are not limited to:
- Assist with updating ICTS inventory records
- Assist with installation of UNON standard software on new laptops and desktops
- Assist with setting up IT equipment for meetings and provide level 1 support for UNON standard applications during meetings.
- Assist in carrying out research related to new IT trends
- Assist with the deployment of IT equipment to the end users.
- Maintenance of IT equipment, both hardware and software
- Provide support for cabling related tasks
- Document asset management related procedures.
Competencies
Core Competencies:
Communication:
- Speaks and writes clearly and effectively
- Listens to others, correctly interprets messages from others and responds appropriately
- Asks questions to clarify, and exhibits interest in having two-way communication
- Tailors language, tone, style and format to match the audience
- Demonstrates openness in sharing information and keeping people informed
Teamwork:
- Works collaboratively with colleagues to achieve organizational goals
- Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others
- Places team agenda before personal agenda
- Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
- Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
Client Orientation:
- Considers all those to whom services are provided to be 'clients ' and seeks to see things from clients' point of view
- Establishes and maintains productive partnerships with clients by gaining their trust and respect
- Identifies clients' needs and matches them to appropriate solutions
- Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems
- Keeps clients informed of progress or setbacks in projects
- Meets timeline for delivery of products or services to client
Technological Awareness:
- Keeps abreast of available technology
- Understands applicability and limitations of technology to the work of the office
- Actively seeks to apply technology to appropriate tasks
- Shows willingness to learn new technology
Education
- Applicants must be enrolled in at least the third year of a first university degree program or in a graduate school (second university degree or higher) program at the time of application, commencement and during the internship.
- Be computer literate in standard software applications;
- Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
- Have a demonstrated the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
- Studies in Computer Science, Information Systems or Information Technology required.
Work Experience
- Applicants are not required to have professional work experience for participation in the programme.
Languages
- English and French are the working languages of the United Nations Secretariat.
- For the internship, fluency in oral and written English is required.
- Knowledge of a second official UN language preferably French is desirable.
Assessment Method
- Potential candidates will be contacted by hiring manager directly for further consideration.
- Special Notice
Your application for this internship must include:
1. A completed application (Personal History Profile) through the UN careers Portal. Incomplete applications will not be reviewed. In your Personal History Profile (PHP), be sure to include all past work experiences, IT skills, and three references
2. An accompanying letter (cover note) that includes:- Title of degree you are currently studying- Graduation date (when you will be graduating from the programme)- List the IT skills and programmes that you are proficient in using- Explain why you are the best candidate for the internship and what you hope to gain from the internship- Explain you interest in the United Nations Internship Programme in Nairobi.
3. A letter from your university or equivalent institution clearly indicating the status of your enrolment, what programme you are enrolled in and the anticipated date of graduation from the programme. Due to a high volume of applications received, ONLY successful candidates will be contacted.
