Purpose of the Position:
Lead and manage the support for information management systems, ICT infrastructure, communication linkages and technology for programme development and monitoring as well as for knowledge management initiatives. Conceptualize, plan and coordinate ICT initiatives, including Technology for Development (T4D) innovations, and provide technical and professional input, advice and coordination efforts towards ensuring programme needs are met.
Accountable for the timely delivery and ongoing support of reliable, secure and cost effective information and communications technology systems, administration and technical support to enable the efficient flow of information and the reliable performance of all corporate systems applications in support of UNICEF programme, communication and operations, to contribute to the achievement of the established goals, objectives, budgets, and work plans consistent with priority needs and requirements of the Office.
ICT Specialist is accountable for effective technical leadership for ICT systems management and administrations in accordance with the UNCIEF ICT policy, strategy, security guidelines ensuring the compliance to corporate standard architecture and ICT security.
Key Expected Results:
1) Management of ICT Systems
IT systems effectively managed to advance the productivity and effectiveness of the office work by implementing the corporate ICT policy, strategy, technology, and systems, as per CPMP requirements.
2) Information/Knowledge Management
Support and implement tools for information/knowledge management and knowledge-sharing to provide the vital and strategic information for managing and supporting the Country Programme the goals and targets of the CPMP and the Country Programme. T4D is coordinated and introduced in programme areas where there is a need.
3) Infrastructure and Security
The Country Office is provided with effective ICT infrastructure and security.
4) Applications Administrations
The Country Office is provided with professional technical support for effective administrations of corporate applications.
5) Network Administration/Data Communication/ Telecommunications
The Country Office is provided with professional technical support for effective network administration, tele and data communication.
6) User support & assistance
The Country Office is provided with professional technical support for the users for the effective use of information technology to achieve the goals and objectives established by the office.
7) ICT Evaluation and Audit
Evaluation of ICT systems effectively conducted and utilized to ensure the strategic use of information technology and resources, improved performance and wider learning at Country Office level. Audit recommendations on ICT properly advised and implemented.
8) Communication, Networking and Partnerships
All ICT management, operations and technical support services are accomplished through effective communication, networking and partnerships.
9) Business Partner
Viewed as a business partner who offers creative, ICT based solutions to business needs, is considered to be an energetic, flexible, proactive visionary who offers solutions even when not specifically asked.
10) Technical support to Programme
Provides technical support to Operations and Programme on ways to use information technology to further the UNICEF mission.
11) Social networking
Proposes ways to use social networking tools to improve communication.
Qualifications of Successful Candidate
- An advanced university degree (Master's) in computer science, information systems, or a directly-related technical field(s) is required. Specialized training in the ICT fields broadly applicable to the job is considered an asset.
- A minimum of five (5) years of relevant work experience, at the national and international levels, in information communication technology (ICT) is required.
- Previous work experience in a developing country and/or an emergency duty station is considered an asset.
- Fluency in English (written & verbal) is required. Knowledge of Portuguese is considered an asset. Fluency in an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is considered an asset.
Competencies of Successful Candidate:
- Communicates effectively to varied audiences, including during formal public speaking; - Sets high standards for quality of work and consistently achieves project goals; - Able to work effectively in a multi-cultural environment; - Adjusts team or department`s approach to embrace changing circumstances; - Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources; - Demonstrates, applies and shares expert technical knowledge across the organization; - Translates strategic direction into plans and objectives; - Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear; - Sets clearly defined objectives and plans activities for self, own team or department.
How to apply:
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation. If you want a challenging career while improving the lives of children around the world UNICEF, the leading children’s rights organization, would like to hear from you. Visit us atwww.unicef.org/about/employ to register in our new e-Recruitment system and apply to this and other vacancies. Applications must be received by 4 March 2014.
Vacancy position link:
Please note that only candidates who are under serious consideration will be contacted.
In the selection of its staff, UNICEF is committed to gender balance and diversity without distinction as to race, sex or religion, and without discrimination of persons with disabilities: well qualified candidates are strongly encouraged to apply.
