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Program Coordinator, Africa Board Fellowship

The Center for Financial Inclusion at Accion is launching a new fellowship program that connects board members and CEOs through peer learning and exchange to strengthen the governance of financial institutions serving low-income clients in sub-Saharan Africa. This regional fellowship focuses on strengthening governance, improving risk management practices, and building strategic leadership abilities.
The fellowship provides board members and CEOs with an opportunity to share experiences and learn from each other through peer learning seminars, ongoing virtual engagement, and personalized advising. Fellowship activities, structure, and content are designed to create an open atmosphere that allows for frank and open discussion among peers. Fellows identify their objectives for the program and then work with a program advisor toward achieving those goals. Additionally, fellows will have access throughout the program to a participant-led virtual community forum with tools, resources, content, and access to subject-matter experts. At the conclusion of the program, fellows stay connected as alumni, providing a network of leaders confronting similar challenges.
Position Summary: The Program Coordinator will serve as the primary point of contact for the governance fellowship program. S/he will be the main liaison for all potential and selected fellows, and will be the primary area of support for ensuring smooth program execution. The Program Coordinator will be in charge of organizing all logistics for the program, maintaining the virtual platform and providing general support for the program.
S/he will also spent half of their time supporting the Head of the Africa Hub through extending administrative and logical support to the Project operations under the guidance of the Project Managers.
Responsibilities
This position provides support in the areas of communication, facilitation of seminars, and the online community. Provides direct support to the Program Director.
Program and Fellows Support
  • Provide logistical and administrative support to the Program Director as well as potential, current and alumni fellows. Help coordinate applications, acceptances, travel, visas, etc.
  • Help with funding proposals and reporting as needed on program activities.
    • Support program communication and promotion materials including marketing materials, publications, videos, blogs, etc.
    • Coordinate with all fellows, program staff and facilitators to ensure effective implementation and execution of the fellowship program.
Event Planning
  • Organize knowledge sharing roundtables for fellows, funders and industry stakeholders.
  • Coordinate 2-3 day seminars organizing food and accommodations, planning cocktail hours and team building events, printing all materials and collateral for the meetings.
Virtual Platform Maintenance
  • Maintain an online community posting frequent content, driving participation and troubleshooting technical issues.
  • Plan regular webinars with program facilitators for the virtual platform and moderate discussion boards.
Operations Support
Works closely with the Project Managers (PMs) for the Africa Region to support in the areas of admin and logistics.
  • Provide support in the documentation for invoicing and payments for Technical Assistance and other related revenue lines for Africa on the guidance of Program Mangers.
  • Work with the Hub Accounting and organize submission of supporting documentation for the invoicing.
  • Monitor Grants reports deadlines and edit/format and submit reports on guidance of PMs.
  • Organize calls and take notes for donor related meetings/calls.
  • Act as secretary for Hub meetings as may be required and develop minutes of meetings.
  • Support PMs in TA and donor contracts records keeping.
  • Provide support to PMs for travel logistics as required.
  • Act as the IT contact person for resolution of all IT related issues at the Hub office in liaison with and under guidance of HO-IT as may be required.
  • Develop and maintain a reference and library section at the Hub Office under guidance of the Hub Manager.
Qualifications
  • Preferably a Ghanian national with Bachelor's Degree or equivalent experience.
  • Minimum 3 years' experience required.
  • Demonstrated event planning and project management skills.
  • Proven attention to detail.
  • Proven experience managing virtual platforms such as Communifire, Ning, etc.
  • Proven ability to work effectively both independently and as part of a team.
  • Proficiency in English and French preferred.
  • Demonstrated knowledge in the area of financial inclusion.
  • Understanding of governance and risk management preferred.
  • Ability to work in a constantly changing environment.
  • Proven ability to multitask and prioritize as needed.
  • Ability to travel up to 10-15% of time.
  • Possesses values of excellence, respect and passion for social change.

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