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Receptionists – Area 43, Lingadzi and Kanjedza Clinics


MASM Medi Clinics is one of the leading health care providers in Malawi with leading medical clinics in Blantyre, Lilongwe, Zomba, and Mzuzu, The Clinics serve both medically insured and non insured patients and clients, This year the clinics won an award on customer care management from Chartered Institute of Customer Management. Following are the vacancies in our organisatins;
Receptionists – Area 43, Lingadzi and Kanjedza Clinics

Good interpersonal skills, Responsible, Good managerial skills, General medical knowledge, Ability to handle multiple tasks, Knowledge of front office operations, clerical and administrative procedures, Knowledge of consumer service practices and principles, Good computer skills, Good communication skills and professional personal presentation, Ability to manage information of patients and clients with confidentiality, Greta attention to detail and stress tolerance, Honest, respectful and trustworthy, Should be flexible and possess cultural awareness

Furnish patient with information on available medical services, Verify membership validity, Act as a bridge between the Clinic and patients/guardians, Maintain list of patient check-in and answer calls, Help patients/clients and guardians fill medical scheme forms, Schedule appointments and communicate facility’s clinics calendars, Maintain and organise of patient’s records, Answer telephone, direct, screen calls, take and relay messages, Ensuring knowledge of Clinical staff whereabouts and maintain exact and complete sign-out/sign-in procedures, Deal with queries or requests from the patients/clients, Provide general clerical and administrative support to all levels of professionals, Schedule appointments, maintain appointments diary, Receive letters and documents and sorting them out and deliver

Diploma in Marketing, Communication, Accounts or Business Administration from an Accredited Institution, Experience in administrative or clerical activities will be an added advantage

Interested and qualified candidates should submit their applications together with updated CV, with names of 3 traceable refs, one of whom must be the most recent employer through email to mediclinicsvacancies@masmw.com Alternatively applications can be hand delivered to MASM Medi-Clinics Ltd Head Office, Lingadzi Clinic, behind Lingadzi Inn or post to The General Manager, MASM Medi-clinics Ltd, P O Box 30381, Lilongwe 3, Closing date is 16thDecember 

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